Last Updated: December 1, 2025
Welcome to YoutubeTS ("we," "our," "us," or the "Company"). We are committed to protecting your privacy and ensuring you understand how we collect, use, disclose, and safeguard your information when you use our YouTube video transcription service available at youtubets.com (the "Service").
This Privacy Policy applies to all users of our Service, including visitors, free users, registered users, and paid subscribers. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.
1. INFORMATION WE COLLECT
1.1 Information You Provide Directly
Account Registration Information: When you create an account with YoutubeTS, we collect:
- Full name
- Email address
- Password (stored in encrypted/hashed format)
- Profile information you choose to provide
Payment Information: When you subscribe to a paid plan, we collect:
- Billing name and address
- Payment method details (processed securely through Stripe)
- Transaction history
- Subscription preferences
Communication Data: When you contact us, we collect:
- Email correspondence
- Support ticket information
- Feedback and survey responses
- Enterprise inquiry details (company name, contact information, requirements)
YouTube URLs: When you use our transcription service, we collect:
- YouTube video URLs you submit for transcription
- Video metadata (title, duration, language)
- Generated transcript content
- Your transcript history (for registered users)
1.2 Information Collected Automatically
Device and Browser Information:
- IP address
- Browser type and version
- Operating system
- Device type and identifiers
- Screen resolution
- Language preferences
Usage Information:
- Pages visited and features used
- Time spent on the Service
- Click patterns and navigation paths
- Search queries within the Service
- Transcript download history
- Feature usage statistics
Log Data:
- Access times and dates
- Referring URLs
- Error logs
- Server logs
- API request logs
1.3 Information from Third Parties
Google OAuth: If you sign in using Google, we receive:
- Your Google account email address
- Your name as registered with Google
- Your Google profile picture (if available)
- Google account identifier
YouTube Data: When processing transcription requests, we access:
- Publicly available video information
- Video captions/subtitles when available
- Video metadata (title, description, duration)
Payment Processor (Stripe): We receive from Stripe:
- Transaction confirmation
- Payment status
- Subscription status
- Limited payment method information (last 4 digits, card type)
2. HOW WE USE YOUR INFORMATION
2.1 Primary Service Operations
- Processing YouTube video URLs to generate transcripts
- Providing transcript downloads in multiple formats (TXT, PDF, DOCX, SRT)
- Managing your account and subscription
- Processing payments and maintaining billing records
- Storing your transcript history for future access
- Enforcing daily transcript limits based on your plan
2.2 Service Improvement
- Analyzing usage patterns to improve our Service
- Developing new features and functionality
- Testing and debugging our systems
- Optimizing transcript accuracy and processing speed
- Conducting research and analytics
2.3 Communications
- Sending account-related notifications (password resets, subscription updates)
- Responding to your inquiries and support requests
- Providing important service announcements
- Sending marketing communications (with your consent)
- Processing enterprise inquiry requests
2.4 Security and Legal Compliance
- Protecting against fraud and unauthorized access
- Enforcing our Terms of Service
- Complying with legal obligations
- Responding to legal requests and preventing harm
- Maintaining system security and integrity
3. COOKIES AND TRACKING TECHNOLOGIES
3.1 Types of Cookies We Use
Essential Cookies: Required for the Service to function properly:
- Session management cookies
- Authentication cookies
- Security cookies (CSRF protection)
- Load balancing cookies
Functional Cookies: Enhance your experience:
- Language preferences
- Theme preferences (dark/light mode)
- Recently viewed transcripts
- Form data persistence
Analytics Cookies: Help us understand usage:
- Page view tracking
- Feature usage statistics
- Error tracking
- Performance monitoring
3.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service. Most browsers allow you to:
- View what cookies are stored
- Delete individual or all cookies
- Block third-party cookies
- Block all cookies from specific sites
- Block all cookies entirely
3.3 Do Not Track
Our Service currently does not respond to "Do Not Track" browser signals. However, you can manage your privacy preferences through the cookie controls described above.
4. HOW WE SHARE YOUR INFORMATION
4.1 Service Providers
We share information with third-party service providers who assist in operating our Service:
Payment Processing:
- Stripe, Inc. - For processing payments and managing subscriptions
- Stripe receives necessary billing information to process transactions
- Stripe"s privacy policy: https://stripe.com/privacy
Hosting and Infrastructure:
- Web hosting providers for server infrastructure
- Content delivery networks for performance optimization
- Database hosting services
AI and Transcription Services:
- AI providers for transcript generation and processing
- Speech-to-text APIs for enhanced accuracy
Analytics and Monitoring:
- Error tracking and monitoring services
- Performance analytics providers
4.2 Legal Requirements
We may disclose your information when required by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Government requests
- Law enforcement investigations
- Protection of our legal rights
- Prevention of fraud or illegal activities
4.3 Business Transfers
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and any choices you may have.
4.4 With Your Consent
We may share your information for other purposes with your explicit consent.
4.5 What We Do NOT Share
- We do not sell your personal information to third parties
- We do not share your transcript content with other users
- We do not provide your information to advertisers for targeting purposes
- We do not share your payment details with anyone except our payment processor
5. DATA RETENTION
5.1 Retention Periods
Account Information: Retained while your account is active and for 30 days after deletion request, unless required for legal purposes.
Transcript Data:
- Anonymous users: Transcripts are not stored permanently
- Registered users: Transcripts are retained until you delete them or close your account
- Deleted transcripts may remain in backups for up to 90 days
Payment Records: Retained for 7 years as required by financial regulations.
Log Data: Generally retained for 90 days, unless needed for security investigations.
Cookies: Varies by type, from session-only to 1 year maximum.
5.2 Deletion Requests
You can request deletion of your personal data by:
- Deleting your account through account settings
- Contacting us at the email provided below
- Using the data deletion features in your account dashboard
6. DATA SECURITY
6.1 Security Measures
We implement industry-standard security measures including:
Technical Safeguards:
- SSL/TLS encryption for all data transmission
- Encrypted password storage using bcrypt hashing
- Secure session management
- CSRF protection on all forms
- SQL injection prevention
- XSS (Cross-Site Scripting) protection
- Regular security updates and patches
Access Controls:
- Role-based access control
- Limited employee access to user data
- Secure authentication protocols
- Two-factor authentication (where applicable)
Operational Security:
- Regular security audits
- Automated threat detection
- Secure backup procedures
- Incident response procedures
6.2 Data Breach Notification
In the event of a data breach affecting your personal information, we will:
- Notify affected users within 72 hours of discovery
- Provide information about what data was affected
- Describe the measures taken to address the breach
- Offer guidance on protective steps you can take
- Report to relevant authorities as required by law
7. YOUR RIGHTS AND CHOICES
7.1 Access and Portability
You have the right to:
- Access the personal information we hold about you
- Request a copy of your data in a portable format
- View your transcript history in your account dashboard
- Download your transcripts at any time
7.2 Correction and Update
You can:
- Update your profile information through account settings
- Correct inaccurate personal information
- Modify your subscription preferences
7.3 Deletion
You have the right to:
- Delete individual transcripts from your history
- Request deletion of your account and associated data
- Withdraw consent for optional data processing
7.4 Restriction and Objection
You can:
- Object to certain types of data processing
- Restrict processing of your data in certain circumstances
- Opt out of marketing communications
7.5 Exercising Your Rights
To exercise any of these rights, you can:
- Use the controls in your account settings
- Contact us using the information in Section 12
- Submit a request through our support system
8. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Data processing agreements with our service providers
- Compliance with applicable data protection frameworks
9. CHILDREN"S PRIVACY
Our Service is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that a child has provided us with personal information, we will delete such information from our systems.
10. THIRD-PARTY LINKS AND SERVICES
Our Service may contain links to third-party websites, services, or content, including:
- YouTube video pages
- Payment processor pages (Stripe)
- Social media platforms
- External resources and documentation
We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- For significant changes, we will provide prominent notice (such as email notification or a banner on our Service)
- Your continued use of the Service after changes constitutes acceptance of the updated policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
YoutubeTS
Email: privacy@youtubets.com
Website: https://youtubets.com
We will respond to your inquiry within 30 days.
13. JURISDICTION-SPECIFIC PROVISIONS
13.1 European Economic Area (EEA) Users
If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR):
- Right to lodge a complaint with a supervisory authority
- Right to withdraw consent at any time
- Right to data portability in a machine-readable format
- Right to be informed about automated decision-making
Our legal bases for processing your data include:
- Contract performance (providing our Service)
- Legitimate interests (improving our Service, security)
- Legal obligations (tax, financial regulations)
- Consent (marketing communications)
13.2 California Users (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your rights
- Right to request deletion of your personal information
13.3 Other Jurisdictions
We comply with applicable data protection laws in all jurisdictions where we operate. If you have specific questions about your rights under local law, please contact us.
This Privacy Policy is effective as of December 1, 2025 and supersedes all prior versions.